For one of the demos I did at SpeechTEK two weeks ago, I had to use Voxeo Prophecy. Unfortunately, only a few days before I got to vacation, I found that my installation was broken, and I didn't know why. I reinstalled the software a few times with no more success.
I then contacted them on their technical support forums. What a great customer support experience it was! They were very responsive and pinpointed the problem in a matter of a few posts. But the most interesting thing is that it was completely free, for a free product. If at least we could get that level of support for most paying products... These guys are simpy amazing.
If you want to experiment with VoiceXML, VoIP, and voice applications, go here. (It's just sad they don't support Canadian French... ;-)
1 comments:
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